Frequently Asked Questions

Yes, Calination is a marketplace for both pre-loved and new items. We offer an eco-friendly and budget-friendly shopping experience for calisthenics costumes. All items are clearly labeled as new or pre-loved. If you have any questions, please contact the seller.

Our sellers are encouraged to provide accurate descriptions, images, and condition details. Carefully review the item's information and any available seller ratings or reviews before buying. If you have questions, contact the seller directly.

We accept Visa, Mastercard, and American Express debit and credit cards. We also accept PayPal, Apple Pay, Google Pay, and Shop Pay.

Calination is very much like Poshmark or Vinted, when you buy multiple products these may be from different sellers so they will each need to cover the cost of shipping for their products. However, if you're buying multiple items from the same seller, they may be able to offer a reduced shipping rate for your entire order.

Delivery times vary slightly between sellers. You can find estimated delivery times in the product descriptions and tracking information in your order confirmation. If you have any issues, please contact us for assistance with your specific order.

Directly through the listing: Simply click the ‘Message Seller’ button on the listing page and fill out the contact form. It’s the quickest way to reach out about a specific item.

Meet Our Community: Visit our Meet Our Community page to get to connect effortlessly!

For any other enquiries, you can contact Calination for general questions or assistance at hello@calination.com.au

Returns for change of mind are at the seller's discretion.

If a product doesn't match its description, is faulty, or significantly differs from what was advertised, we suggest reaching out to the seller to explore potential solutions.

Please be aware that Calination does not assume responsibility for dispute resolution. However, in case you encounter difficulties in resolving an issue, we will make every effort to provide assistance. Feel free to contact us at hello@calination.com.au for further support.

Visit the 'Sell' page and complete the registration form.

Once you've created an account, you can access your Seller Dashboard.

Complete your profile, bank account details or PayPal email address for payouts, then you can start selling! We'll provide full support throughout the process.

Calination is a platform where calisthenics enthusiasts can buy and sell pre-loved and new items, including costumes from Designers and local businesses. We currently focus on Cali and Graceful solo collections, but duo/trio, team sets and accessories are on their way.

It's FREE to list your costumes! Calination charges a small 15% commission when your costume is sold. This covers marketing, Meta & Google paid advertising, fees and charges and the ongoing running of the platform itself.

Take advantage of our FREE, unlimited listings promotion for a limited time.

When a sale is confirmed, the buyer’s payment is securely processed through Calination. Once confirmed, the funds are on their way to you! You can confidently ship your costume knowing payment is secured. Your ‘Order Confirmation’ email will confirm the payment, and we recommend shipping within 48 hours to ensure a smooth transaction.

Don’t forget to return to your Seller Dashboard and enter the tracking number.

Once an order is placed, you'll receive an email containing all the necessary information for fulfilment. This email also indicates that payment has been received. We'll then send the payment (less the 15% commission) directly to your bank account, or PayPal account, typically within one week of the order being placed.

As a Seller, you're responsible for coordinating shipping and delivery. Shipping costs (Standard or Express Post) will apply in addition to the item's cost at checkout. We highly recommend tracking each sale for added security and transparency. Local Pick Up is not available at this time.

You do. Similar to managing Poshmark or Vinted listings, you'll need to keep your listings updated.

Sell your items quickly by following these helpful tips:

• Use great lighting when taking pictures! Buyers want to clearly see the item.
• Your first image is important to select carefully as this is what buyers will see as they browse the site.
• Carefully review your item while listing and include additional photos showing any damage, excessive wear, or stains.
• Write a thorough description for your listing by including the item's condition, colour, size, material, measurements, and any wear or damage. Don't forget to any accessories that are included.
• Share your listing with followers or friends through Instagram, Tiktok, Facebook, or email.

Finding the right balance between price and speed is essential. To set a fair price, consider:

Condition: The better the condition, the higher the price. Photos should accurately reflect the item's state.
Current Retail Price: Research current prices, including potential sales, to determine a fair market value.

Absolutely! Use the messaging system in your Seller Portal to respond to enquiries, address concerns, and provide additional details about your items.